Talk Isn’t Cheap

Is unclear communication hurting your bottom line?

Poor communication costs money. And it’s not just money that’s wasted. It’s also energy, enthusiasm for the job and relationships. In today’s workplace, everyone needs to take responsibility for the bottom line. Therefore, it is critical for people at every level to communicate clearly.

This video demonstrates four effective techniques for improving workplace communication: making yourself clear, adding reinforcement, becoming an active listener, and finding the hidden messages. The video also dramatically illustrates how expensive a careless communication error can be. Although these errors may seem small, their cumulative costs can chisel away at a company’s profitability.

While using the skills demonstrated in this video, viewers will communicate more clearly. And that, most of all, will reduce unnecessary costs in time, morale and money.

Running Time: 19 minutes

• Leader’s Guide (PDF) Comprehensive 32 page guide with materials for live training sessions
• PowerPoint Presentation (approximately 28 slides)
• e-Learning version includes pre-test, video presentation and post-test – more information here
• This program may also be licensed for streaming and/or use within your LMS. We offer both hosted and self hosted delivery options – more information here