{"id":1032,"date":"2016-07-21T21:21:30","date_gmt":"2016-07-21T21:21:30","guid":{"rendered":"http:\/\/videovisions.net\/wp\/product\/customer-service-make-it-easy\/"},"modified":"2024-08-08T20:52:12","modified_gmt":"2024-08-08T20:52:12","slug":"customer-service-make-it-easy","status":"publish","type":"product","link":"https:\/\/videovisions.net\/wp\/product\/customer-service-make-it-easy\/","title":{"rendered":"Customer Service: Make It Easy!"},"content":{"rendered":"<div id=\"Preview\" style=\"position: absolute; top: 625px;\"><\/div>\n<div  class=\"x-column x-sm x-1-3\" style=\"\" >\n<span class=\"medium\"><span id=\"x-responsive-text-1\" data-x-element-responsive-text=\"{&quot;selector&quot;:&quot;&quot;,&quot;compression&quot;:&quot;1.0&quot;,&quot;minFontSize&quot;:&quot;&quot;,&quot;maxFontSize&quot;:&quot;10&quot;}\"><\/span> <\/span><\/p>\n<h4>&#8220;In delivering customer service, am I making it easier or harder?&#8221;<\/h4>\n<p><span class=\"medium\">Many customers these days are not happy with the service they\u2019re receiving. They\u2019re angry, frustrated and headed for the door. So what do they want? First, they want service that&#8217;s efficient and painless. Most of all, they don&#8217;t want to do the work, so you need to. And <strong>that<\/strong> will make customer service easy. <\/span>This video training program will help you deliver just that.<\/p>\n<p>&#8220;Customer Service: Make It Easy!&#8221; emphasizes 4 basic customer service concepts: Acknowledge, Observe, Listen and Act. First, you&#8217;ll see how frustrating it is for customers when these concepts are forgotten. Then you\u2019ll see how to make the customer experience easier.<\/p>\n<\/div>\n<div  class=\"x-column x-sm x-2-3 last\" style=\"\" >\n<h4 style=\"text-align: center;\"><span style=\"color: #808080;\">Watch the Preview!<\/span><\/h4>\n<p><script src=\"\/\/content.jwplatform.com\/players\/Ifwj0GWd-UlkRRc3M.js\"><\/script><\/div>\n<div  class=\"x-column x-sm x-1-1\" style=\"\" >\n<hr  class=\"x-gap\" style=\"margin: 1.em 0 0 0;\">Throughout the program, you will consider, \u201cAm I making it easier&#8211;or harder&#8211;for my customers?\u201d If you remember to use the concepts demonstrated in this program, you <strong>will<\/strong> make it easier. So start building customer loyalty today!<\/p>\n<p><strong>Running Time: <\/strong>18 minutes<\/p>\n<p><strong>Included with purchase of program:<\/strong><\/p>\n<ul>\n<li>Leader&#8217;s Guide (PDF) Comprehensive 28 page guide with materials for live training sessions<\/li>\n<li>Reproducible Participant Workbook (PDF)<\/li>\n<li>PowerPoint Presentation (approximately 29 slides)<\/li>\n<li>e-Learning version includes pre-test, video presentation and post-test &#8211; more information <strong><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/videovisions.net\/wp\/streaming\/\">here<\/a><\/span><\/strong><\/li>\n<li>You may license this program for streaming and\/or use within your LMS. We offer both hosted and self hosted delivery options &#8211; more information <strong><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/videovisions.net\/wp\/streaming\/\">here<\/a><\/span><\/strong><\/li>\n<\/ul>\n<\/div><hr  class=\"x-clear\" >\n<hr  class=\"x-gap\" style=\"margin: 1.313em 0 0 0;\">\n","protected":false},"excerpt":{"rendered":"<p>Too many customers these days are frustrated and headed for the door.\u00a0 What they need is service that\u2019s efficient and painless, with minimal effort on their part; in other words, customer service made easy.\u00a0\u00a0<strong><a href=\"#Preview\">Read More&#8230;<\/a><\/strong>[x_gap size=\".5em\"]<br \/>\n[x_button shape=\"rounded\" style=\"background:#ff5733;color:#ffffff;\" size=\"mini\" float=\"left\" href=\"#Preview\" title=\"Preview Now!\"] \u21d3 Watch the Preview Now! \u21d3[\/x_button]<br \/>\n[x_gap size=\"1em\"]<br \/>\n[x_line]<\/p>\n","protected":false},"featured_media":1033,"template":"","meta":[],"product_brand":[],"product_cat":[11],"product_tag":[],"class_list":{"0":"post-1032","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-customer-service","7":"pa_format-dvd","8":"pa_format-dvd-1-week-rental","9":"pa_format-mp4-on-usb-50-00","10":"pa_language-english","13":"first","14":"instock","15":"taxable","16":"shipping-taxable","17":"purchasable","18":"product-type-variable","19":"has-default-attributes"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service: Make It Easy! - Video Visions<\/title>\n<meta name=\"description\" content=\"Customers want service that\u2019s efficient and painless. 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